Cancel/Change Order

1. Cancellation and Modification Window

We offer a 4-hour adjustment window immediately after your order is placed. During this time, you may request order cancellation or modification by contacting us via:

• Email: support@yofetfee.com
• Our official Contact Us form on the website

Why 4 hours? Our fulfillment system begins processing orders shortly after placement in order to ensure fast handling and delivery. Once an order is transmitted to our fulfillment center or enters production, changes are no longer possible.

Important: Requests submitted after the 4-hour window cannot be accepted under any circumstances.

2. Partial Cancellations

If your order contains multiple items, you may request a partial cancellation (cancellation of one or more individual items) within the same 4-hour adjustment window.

Once the adjustment window has passed, all items in the order are considered final and cannot be modified, canceled, or separated.

3. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout, including apartment or unit numbers and correct ZIP codes.

Liability: Yofetfee is not responsible for delivery failures, delays, or lost packages caused by incorrect or incomplete address information. Packages returned to us due to address errors may require additional shipping fees for re-delivery.

4. Final Review Before Checkout

Please carefully review your order details and shipping address before completing your purchase. Confirming accuracy at checkout helps prevent delays and ensures a smooth delivery experience.

Support Information

If you need assistance or have questions regarding an order, please contact our support team:

• Company: Yofetfee
• Address: 4725 48th St, Apt 5C, Flushing, NY 11377, United States
• Email: support@yofetfee.com
• Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)