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Return to shopRefund & Return Policy
Refund & Return Policy
Last Updated: December 2025
Return Address:
Yofetfee Returns Department
4725 48th St, Apt 5C
Flushing, NY 11377
United States
At Yofetfee, we want you to be completely satisfied with your purchase. This Refund & Return Policy outlines the terms and conditions for returns, exchanges, and refunds to ensure a transparent and fair shopping experience.
Quick Summary:
You have 30 days from the date of delivery to initiate a return. Items must be unused, in original condition, and in original packaging. Refunds are processed within 7 business days after we receive and inspect your return.
1. Return Eligibility & Timeframe
Return Window:
- You have 30 calendar days from delivery to request a return
- Returns must be requested by contacting our support team
- Returns requested after this period cannot be accepted
Eligible Items:
- Unused, unworn, and unwashed items
- Original packaging, tags, and accessories included
- Proof of purchase (order number) required
Non-Returnable Items:
- Custom or personalized items
- Final sale or clearance items
- Gift cards or store credit
- Items damaged by misuse or normal wear
2. How to Initiate a Return
Step-by-Step Process:
Step 1: Contact Us
Email support@yofetfee.com with your order number
and reason for return. We will respond within 24 hours
during business hours.
Step 2: Receive RMA
We will issue a Return Authorization Number (RMA).
RMA format: RMA-XXXXXX. Returns without an RMA will not be accepted.
Step 3: Ship the Item
Ship the item to the return address listed above. Write your RMA number clearly on the package.
Return Shipping Address:
Yofetfee Returns Department
4725 48th St, Apt 5C
Flushing, NY 11377
United States
Include your RMA number on the package
3. Inspection & Approval Process
- Inspection: 2–3 business days
- Notification: Approval or rejection by email
- Rejected Returns: Used, damaged, or unauthorized items
4. Refund Processing
- Refunds processed within 7 business days after approval
- Refunds issued to original payment method
- Additional processing time by your bank:
- – Credit/Debit Cards: 3-5 business days
- – PayPal: 1-2 business days
- – Bank Transfer: 5-7 business days
5. Shipping Costs & Fees
- Original shipping fees are non-refundable unless the item is defective
- Customers are responsible for return shipping
- No restocking fees are charged
6. Exchanges
Exchanges:
Available only for defective or damaged items
We will ship the replacement at no additional cost
For size or color changes, please:
1. Return the original item following standard return process
2. Place a new order for desired item
Tip: To ensure availability, place your new order before
returning the original item
7. Damaged or Defective Items
Report damaged or defective items within 7 days of delivery.
- Provide at least 3 clear photos from different angles
- Include a photo showing the product tag or label
- Include a photo of original packaging if applicable
8. Lost or Undelivered Packages
Lost or Undelivered Packages:
If tracking shows no movement for 10+ business days,
contact us immediately
We will investigate with the carrier
If package cannot be located within 10 business days,
we will issue a full refund or send a replacement
You will not be charged for lost packages
9. International Returns
International returns are not applicable. Yofetfee ships only within the United States.
Contact Us
Company: Yofetfee
Address: 4725 48th St, Apt 5C, Flushing, NY 11377, United States
Email: support@yofetfee.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)