1. Information We Collect

Device & Browsing Information: When you visit our Site, we automatically collect certain information about your device, including:

• Web browser type and version
• IP address and approximate location
• Time zone settings
• Cookies installed on your device
• Pages and products you view
• Referring website addresses

Order Information: When you make a purchase or attempt to make a purchase, we collect:

• Full name
• Billing address
• Shipping address
• Payment information (processed securely through Stripe/PayPal)
• Email address
• Phone number

Cookies: We use the following types of cookies:

• Essential Cookies: Required for site functionality and checkout process
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Track your browsing to show relevant ads

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process Orders: Fulfill purchases, process payments, arrange shipping, and send order confirmations and invoices
• Customer Service: Communicate with you, respond to inquiries, and provide support
• Fraud Prevention: Screen orders for potential risk or fraudulent activity
• Marketing: Send you information about products, promotions, and updates (only with your consent – you can opt-out anytime)
• Site Improvement: Analyze site usage to improve our website and services
• Legal Compliance: Comply with applicable laws and regulations

3. Sharing Your Personal Information

We share your information only with trusted third-party service providers who help us operate our business:

• Payment Processors: Stripe and PayPal (for secure payment processing)
• Shipping Partners: Courier services to deliver your orders
• Analytics: Google Analytics (to understand site usage)
• Email Service: To send order confirmations and marketing emails
• Hosting Provider: To host our website and store data securely

Important Commitment: We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes. Ever.

We may also disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

4. Data Security & Protection

We take your data security seriously and implement multiple layers of protection:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS technology
• PCI-DSS Compliance: We follow Payment Card Industry Data Security Standards for handling payment information
• Secure Servers: Data is stored on secure servers with restricted access
• Regular Updates: We regularly update our security measures to protect against new threats

While we implement industry-standard security measures, please note that no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Order Information: Retained for 7 years for tax and accounting purposes
• Account Information: Retained while your account is active, or as needed to provide services
• Marketing Data: Retained until you opt-out or request deletion
• Analytics Data: Anonymized and retained for statistical analysis

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request that we correct any inaccurate information
• Right to Deletion: Request that we delete your personal information (subject to legal obligations)
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Withdraw Consent: Opt-out of marketing communications at any time
• Right to Object: Object to processing of your data for certain purposes
• Right to Restriction: Request that we limit how we use your data

To exercise any of these rights, please contact us using the information below. We will respond within 30 days.

For Marketing Opt-Out: Click the “unsubscribe” link in any marketing email, or email us at support@yofetfee.com

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Compliance with applicable data protection frameworks
• Ensuring service providers maintain adequate security measures

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that a child under 16 has provided us with personal information, we will take immediate steps to delete such information from our servers. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new “Last Updated” date
• Sending an email notification for significant changes (if you have an account)

We encourage you to review this Privacy Policy periodically.

11. Dispute Resolution

If you have a complaint about how we handle your personal information, please contact us first using the contact details below. We will investigate and attempt to resolve any complaints or disputes regarding our privacy practices.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

12. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or if you have concerns about how we handle your personal information, please contact us:

• Company: Yofetfee
• Address: 4725 48th St, Apt 5C, Flushing, NY 11377, United States
• Email: support@yofetfee.com
• Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

We aim to respond to all privacy-related inquiries within 48 hours.